Terms of Service
Last Updated: 21 January 2010
This page, as well as any documents referred to in this document, outline the terms and conditions applicable to our services and the usage of this site. Our primary services are website hosting, domain registrations, e-mail accounts and security certificates.
Please read these terms and conditions carefully before ordering any services. You should understand that by ordering any services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, do not order any services from us. Please print out a copy for your future reference.
Privacy Policy and Newsletter
1.1 You acknowledge to be bound by the terms of our Privacy Policy.
1.2 By placing an order for services, you agree to receive our newsletter, which contains information about changes to our services, notification of planned outages and upgrades and keep you informed of new offerings. You may choose to be unsubscribe from our newsletter by following the link at the bottom of each newsletter. If you do so, you will not be informed of the system status.
Information About Us
2.1 This site is operated by Connect Hosting Solutions ("we", "us", "our"). Our registered office is at 26 Balmoral Road, Westbeach, Cape Town, South Africa.
Your Status
3.1 By placing an order on our website, you warrant that:
3.1.1 you are legally capable of entering into binding contracts;
3.1.2 you are at least 18 years old;
3.2 If you are acting on behalf of a company or other business, you further warrant that you personally have the authority to bind that company or business on behalf of which you are placing an order.
The Order Process
4.1 You can only place an order for services in conjunction with providing your personal details. Information that you provide must be complete and accurate. You agree that we may block access to your account and the Services we supply if we reasonably believe that the information you have supplied is inaccurate. You must keep your username and password secret at all times and not allow anyone else to use it. You must contact us immediately if you believe your user name and password has become known to someone else.
4.2 After placing an order for the services, we will give you details of the services that you have ordered. We will send you the same information via email, together with an invoice, to the email account that you provided.
4.3 You can request copies of previous invoices or for the total balance outstanding on your account at any time by e-mailing our Accounts Department. You can also view copies of invoices in the Client Area.
How the Contract is Formed Between You and Us
5.1 After placing an order, you will receive an e-mail from us accepting your order and, if appropriate, letting you know that the Hosting Service you have purchased has been activated ("Acceptance Confirmation"). Your order constitutes an offer to us to buy our Services and all orders are subject to acceptance by us. The contract between us ("Contract") will only be formed when we send you the Acceptance Confirmation. We may also decline your order for the Services for any reason, in which case we will tell you so.
5.2 The Contract will relate only to those Services we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Services which may have been part of your order until such Services have been confirmed in a separate Acceptance Confirmation.
Our Status
6.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products or services you purchase from companies to whose website we have provided a link on our website will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.
Consumer Rights
7.1 If you are buying as a consumer (i.e. not as a business), ordinarily customer protection regulations allow you to cancel your contract at any time within seven (7) working days, beginning on the day after you received the Acceptance Confirmation. However, by placing your orders for the services, you agree to us providing starting to supply of those services before the end of the seven working days period referred to here. As such, you will not have the right to cancel the contract under the customer protection regulations.
7.2 This provision does not otherwise affect your statutory rights.
Our Limited Moneyback Guarantee
8.1 Once the contract has been formed you may only cancel the contract in relation to the hosting service you have purchased. In such cases, you may cancel the hosting services at any time within thirty days, beginning on the day after you receive the Acceptance Confirmation. If you do so, you will receive a full refund of the price paid for the hosting services you have cancelled. No other services are covered by this guarantee. Refunds are limited to one per customer.
8.2 To cancel the Contract under clause 8.1, you must inform us in writing by e-mail before the end of the thirty (30) day period mentioned in clause 8.1. As part of our cancellation process, we will respond to you by e-mail to confirm your cancellation request. You must re-confirm your cancellation request via e-mail or we will continue to supply the Hosting Service and your cancellation under clause 8.1 will be ineffective.
8.3 You will not have any right under clause 8.1 to cancel the contract for the supply of any services other than website hosting services. Therefore, the services that may not be cancelled include, but are not limited to:
8.3.1 Domain name registration or renewal services;
8.3.2 Email accounts;
8.3.3 Security certificates and other add-on products.
Price and Payment
9.1 The price of any services will be as quoted on our website, except in the case of obvious error. All prices are quoted including VAT.
9.2 The total cost of your order will be set out clearly in your Shopping Basket before you submit your order for the services. If you choose to pay by Electronic Funds Transfer, the total cost of the order will be set out in the invoice sent to you after you place your order.
9.3 Prices are liable to change at any time. We will notify you of a change to our prices at least thirty (30) days before the price change comes into effect. Any such prices changes will not come into effect until the Minimum Term expires (as set out in clause 20.3). If you do not agree to such price changes, you must cancel your services in accordance with clause 20.3.1. If you do not cancel, you will be deemed to have accepted the new prices and they will be charged to your account.
9.4 Despite our best efforts, some of the services listed on our website may be incorrectly priced. When a service's correct price is less than our stated price, we will charge the lower amount when accepting your order. If a service's price is higher than the stated price, we will normally, at our discretion, either contact you for instructions before accepting your order, or reject your order and notify you of such rejection.
9.5 We are under no obligation to provide the services at the lower (incorrect) price, even after we have sent you an Acceptance Confirmation.
9.6 If you place your order through our website, your payment will be processed by Pay Fast, a third-party secure payment processing firm. If we subsequently reject your order for any reason, we will refund the payment you have made.
9.7 Please note that when purchasing a service, you are obliged to pay for that service for the whole Minimum Period, as laid out in clause 20.3. If you do not, we will seek to recover any outstanding payments due to us by any other means, including by taking the appropriate legal action.
9.8 Time for payment shall be of the essence. No payment shall be deemed to have been received until we have received cleared funds. If your chosen method of payment is not authorised by your credit card provider or bank, you hereby authorise us to seek payment from any other credit card, debit card or direct debit registered against your account. Further, if your payment is still not authorised we may, at our discretion, suspend or terminate any Services we provide to you from time to time, even if payment in respect of such Services is not outstanding. While your account is suspended, you will continue to accrue costs for the suspension period as usual on your monthly invoicing date. You may also be charged a R100 re-activation fee at our sole discretion.
Quality
10.1 We warrant that (subject to the other provisions of these terms and conditions) any Services purchased from us through our website will be provided with reasonable care and skill.
10.2 We will not be liable for a breach of the warranty in clause 10.1 unless:
10.2.1 you give us written notification of the breach via e-mail and receive confirmation that we have received your notification;
10.2.2 we are given a reasonable opportunity after receiving the notifice of examining our provision of services to you.
10.3 We will not be liable for a breach of warranty in clause 10.1 if:
10.3.1 the problem arises because you failed to follow our instructions as to the use of the services;
10.3.2 you alter the services without our written consent;
10.3.3 the problem arises because of misuse.
10.4 Subject to clause 10.2 and clause 10.3, if we are in breach of the warranty in clause 10.1 we will, at our expense, use all reasonable commercial efforts to remedy the breach promptly or refund the price of the Services at the pro rata Contract price. This constitutes your sole and exclusive remedy for any breach of the warranty set out in clause 10.1. Notwithstanding the foregoing, we do not warrant that your use of the Services will be uninterrupted or error-free.
10.5 We reserve the right to modify the Services without notice to you provided such modification does not adversely effect your access to, or use of, the Services or detract from the overall performance of the Services. Any change which may have such adverse effect on you or may detract from the overall performance of the Services will be notified to you at least thirty (30) days prior to the change taking effect.
10.6 You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf which is not set out on our website or otherwise confirmed in writing by us. Nothing in this clause will exclude or limit our liability to you for fraudulent misrepresentation.
Access to Hosting Services
11.1 You are responsible for making all arrangements necessary for you to have access to our Hosting Services. You are also responsible for ensuring that all persons who access our Services through your Internet connection are aware of these terms and conditions and that they comply with them.
Hosting Service Levels
12.1 We will use our reasonable endeavours to make our servers available to you as part of the Hosting Service you purchase for ninety-nine point nine (99.9) per cent of each calendar month. We do not warrant access to our servers will be uninterrupted or error free but we shall use reasonable endeavours to keep downtime to a minimum. We shall make all commercially reasonable efforts to provide you with advanced notification of all scheduled and emergency outages through the forum on our website and through our newsletter.
12.2 Service credits are not given for any form of downtime or service unavailability.
IP Addresses
13.1 You will have no right, title or interest in any internet protocol address ("IP address") allocated to you, and any IP address allocated to you is allocated as part of the Hosting Service you purchased and is not portable or otherwise transferable by you in any manner whatsoever.
13.2 If an IP address is re-numbered or re-allocated by us, we shall use our reasonable endeavours to avoid any disruption to you.
13.3 You agree that you shall have no right, title or interest to any IP address upon expiry or termination of the Services, and that the acquisition by you of a new IP address following expiry or termination of the Services shall be solely your responsibility.
Back-Up of Your Material and Our Servers
14.1 It is your responsibility to maintain appropriate and up-to-date back-up copies of any data, information or other material you upload (or permit to be uploaded) onto our servers ("Material") as part of your use of the Hosting Services. In the event of loss of or damage to your Material, you will not be given access to the server back-up we maintain pursuant to our archiving procedure.
14.2 We will follow our archiving procedures for the data stored on our servers. In the event of any loss or damage to our servers, your sole and exclusive remedy will be for us to use reasonable commercial efforts to restore the data on our servers (including your Material) from the latest back-up we maintained in accordance with our archiving procedure. We will not be responsible for any loss, destruction, alteration or disclosure of your Material caused by you or any third party.
Hosting Service Usage Limitations
15.1 Our hosting packages come with a specific allocation of disk space, provided that:
15.1.1 your Material is linked into web pages;
15.1.2 you do not use the Hosting Service as a backup of, or repository for, your Material;
15.1.3 you maintain good housekeeping to maintain your Material; and
15.1.4 you comply with our Acceptable Use Policies.
15.2 The Hosting Service package you order includes the per calendar month bandwidth allowance applicable to that hosting package as this is set out on this website at the time of your order. The Hosting Service you have ordered will be automatically suspended if this monthly bandwidth allowance is exceeded. If this happens, you have to upgrade your Hosting Service package to one which includes a higher monthly bandwidth allowance, or wait for the Hosting Service to resume at the start of the following calendar month.
15.3 You will only be allowed to use a maximum of five (5) per cent of our server's processing capacity when using the Hosting Service package you order. At our absolute discretion, we may allow your usage to exceed this limitation, and we will speak to you about your hosting requirements if your usage has, or may have, a detrimental effect on our other customers.
15.4 The Hosting Service package you order includes the number of mailboxes applicable to that hosting package as this is set out on our website at the time of your order. However, any mailboxes that have not been accessed for one hundred (100) clear days will be automatically deleted from our system.
15.5 We shall be entitled to terminate the Contract, or suspend or terminate the provision of any individual Services, if you are in breach of our terms of website or terms of service.
Support
16.1 If a problem has arisen with regard to the Services or your registered account, you can access support by e-mailing us at support@connecthosting.co.za, twenty-four (24) hours a day, seven (7) days a week. You may also access our extensive Knowledge Base, which is frequently updated to include the most commonly asked questions.
16.2 Our support team will help resolve any problems you have with the Services you are receiving. We will not provide programming support to you, but, as part of our Hosting Services, our servers are compatible with many programming languages.
Domain Names
17.1 Where the Contract includes our Domain Registration and Renewal Service:
17.1.1 we will endeavour to procure the registration of the domain name you request;
17.1.2 we will not be liable in the event that the relevant domain name registry refuses to register the domain name you request, or subsequently suspends or revokes any registration for that domain name;
17.1.3 we shall not act as your agent or on your behalf in any dealings with domain name registry;
17.1.4 the registration of the domain name you request and its ongoing use is subject to the relevant domain name registry's terms and conditions of use which you should obtain;
17.1.5 you are responsible for ensuring that you are aware of the terms referred to in clause 17.1.4 so that you can comply with them;
17.1.6 the domain name you request will only have been successfully registered when you appear as the registrant on the appropriate "whois" database of the top level domain name registrar;
17.1.7 we shall have the absolute discretion to require you to select a replacement domain name to the one you have requested to be registered, and may suspend or terminate our performance of the Domain Registration and Renewal Service, if, in our opinion, there are reasonable grounds for us to believe that your current choice of name is, may or is likely to be in bad faith, breach of the provisions of these terms and conditions or any legal or regulatory requirement; and
17.1.8 you confirm and warrant that you are the owner of any trade mark in any domain name (or have the authority of the owner of any trade mark to use such name) that you have requested be registered.
17.2 You confirm and warrant that you are the legal owner of any domain name (or have the authority of the legal owner to use such domain name) supplied by you, or otherwise authorised by you, for use as a domain name in connection with any website in relation to which the Hosting Service supplied to you is used.
17.3 Once the domain name has been successfully registered, it will need to be renewed periodically to ensure you retain your registration of it. We will send you renewal notices thirty (30) days and seven (7) days before the renewal date of your registered domain name. These notices will be sent to the email address then registered against your account. You hereby authorise us to automatically renew the domain name for you unless you have cancelled the Domain Registration and Renewal Service in accordance with clause 20.1.1. The price for the renewal will be as set out in the renewals page of the customer administration area, and will be charged to your account.
Intellectual Property Rights
18.1 You, or your licensor, retain all intellectual property rights in your Material, and you grant to us a worldwide, non-exclusive, royalty free licence to use, store and maintain your Material on our servers and publish your Material on the Internet for the purpose of providing the Hosting Service to you. You warrant that your Material does not infringe the intellectual property rights of any third party and you have the authority to grant the licence in this clause 18.1 to us. We may make such copies as may be necessary to perform our obligations, including making back-up copies of your Material.
18.2 You will defend, indemnify and hold us harmless against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with your use of the Services or of any claim or action that your Material infringes, or allegedly infringes, the intellectual property rights of a third party.
18.3 If you download software we own from our website, we grant you a non-exclusive, non-transferable royalty free licence to use that software for the purpose set out on our website in relation to that software. Such licence will automatically terminate when we stop providing the Hosting Services to you.
18.4 Any third party software that you download from our website shall be licensed to you on the standard software licence terms of the owner of the intellectual property rights in that third party software as those licence terms are notified to you at the time you download such software.
18.5 We retain all intellectual property rights in the Hosting Services (other than in your Material) and our software referred to in clause 18.3. Accordingly, you must not decompile, disassemble or reverse engineer the Hosting Services or our software.
Our Liability
19.1 We do not monitor and will not have any liability for your Material or any other communication you transmit, or allow to be transmitted, by virtue of the Hosting Services.
19.2 Due to the public nature of the Internet, we shall not be liable for the protection of the privacy of electronic mail or any other information transferred through the Internet or via any network provider and no guarantee or representation is given that the Hosting Services will be free from hackers or unauthorised users. You shall be liable for the content of any emails transmitted by virtue of the Hosting Services, for any material you upload to, or allow to be uploaded to, our servers and for ensuring compliance at all times with all relevant legislation.
19.3 All conditions, terms, representations and warranties that are not expressly set out in these terms and conditions (or the documents referred to in them) are hereby expressly excluded.
19.4 We will not be responsible for the following types of losses (in each case whether direct, indirect or consequential) and whether they are caused by our negligence or otherwise:
19.4.1 loss of income or revenue;
19.4.2 loss of business;
19.4.3 loss of profits or contracts;
19.4.4 loss of anticipated savings;
19.4.5 loss of goodwill;
19.4.6 loss of software or data;
19.4.7 wasted expenditure (such as pay per click advertising costs); or
19.4.8 wasted management or office time.
19.5 Subject to clause 19.4 and clause 19.5, our maximum aggregate liability under or in connection with the performance or contemplated performance of the Contract, whether in contract, tort (including negligence) or otherwise, shall in no circumstances exceed one hundred and ten (110) per cent of the price you have paid to us for the Services during the twelve (12) months preceding the event giving rise to the liability in question. Accordingly, you are advised to acquire business interruption insurance, or other appropriate insurance, to protect you and your business in the event of interruption of the Services (in particular the Hosting Service).
19.6 Where you buy any product or service from a third party seller through following a link on our website to such third party's website, the seller's individual liability will be set out in the seller's terms and conditions. You should consult such terms and conditions.
Duration of Services and Cancellation
20.1 That part of the Contract relating to our Domain Registration and Renewal Service will commence on the date we send you our Acceptance Confirmation. It will continue until:
20.1.1 we have registered the domain name you have requested (the "Domain Name") and you subsequently ask us not to renew the registration of your Domain Name via e-mail. This request will not be finalised until you have received confirmation that we have received your request.
20.1.2 we terminate the supply of our Domain Registration and Renewal Service by notice to you because:
20.1.2.1 the Domain Name is no longer available for registration;
20.1.2.2 clause 17.1.7 applies;
20.1.2.3 you are in breach of clause 17.1.8; or
20.1.2.4 of some other reason preventing the registration of the Domain Name.
20.2 If we terminate the Domain Registration and Renewal Service under clauses 20.1.2.1, 20.1.2.2 or 20.1.2.4, we will refund the price you have paid for the Domain Registration and Renewal Service to the credit card, debit card or other account you used to make the payment.
20.3 That part of the Contract relating to Services other than our Domain Registration and Renewal Service will also commence on the date we send you our Acceptance Confirmation. Unless such Services are terminated as provided in this clause 20.3, they shall continue for the minimum period of time that applies to the Service you have purchased (as these are set out on our website and subsequently confirmed in the Acceptance Confirmation) ("Minimum Term"). After expiry of the Minimum Term, they will continue on a month to month basis until terminated.
20.3.1 by you giving to us at least seventy-two (72) hours advance written notice by e-mail on info@connecthosting.co.za. As part of our cancellation process, we will respond to you by e-mail and you must re-confirm your cancellation request. You must re-confirm your cancellation request by e-mail or we will continue to supply the relevant Services and your cancellation will be ineffective. You cannot cancel any of your Services by letter or telephone. You will not receive any refund of the price you have paid for the Services you have cancelled; or
20.4 The monthly price for Services we supply under Contracts that continue on a month to month basis under clause 20.3 shall be charged monthly in advance directly to a credit card, debit card or other payment method registered against your account. Such payment will be taken on the same date of the month as on which the Services had originally commenced ("Payment Date") unless or until you cancel the Services in accordance with clause 20.3.1. We will not provide you with a refund for a cancellation that is part-way through a billing period. Where the Payment Date does not recur in a particular month (e.g., 31 January, but there is no 31 February), you will be charged on the closest preceding date to the Payment Date (e.g., 28 February) for that month.
20.5 Without prejudice to any other right to terminate or suspend the Services we may have under these terms and conditions, our terms of use or our Acceptable Use Policy, we may terminate the Contract at any time by giving you thirty (30) days advance notice by emailing you at the email address registered against your account. If we cancel the Services, we will refund to you the price you have paid for the Services on a pro-rata basis for the unexpired Minimum Term.
20.6 Notwithstanding anything to the contrary in these terms and conditions, if you are in breach of an obligation of these terms and conditions we may terminate the Contract by seven (7) days notice to you and/or, at our absolute discretion, terminate or suspend without notice any individual Services we provide to you from time to time.
20.7 Expiry or termination of the Contract shall be without prejudice to any rights and liability of either of us arising in any way under that Contract as at the date of expiry or termination.
Deletion of Your Data
21.1 If you cancel your Services, any data we hold or host in relation to the Services you have cancelled will be immediately and permanently deleted from our system. Accordingly, you are strongly advised to make appropriate copies of such data before you cancel your Services.
Additional Terms
22.1 Additional terms and conditions may apply for our offers. If so, you will be advised of them at the relevant point.
22.2 Free Domain Names We offer new hosting customers on certain packages a free domain name. The domain name will be registered in your name and you will retain full ownership of the domain. Should you choose to exercise your 30 Day Moneyback Guarantee and would like to take your domain name to a new web host, we will require you to pay the full registration fee to cover the cost of the domain before the domain will be released for transfer. If you decide to leave Connect Hosting within the 90 days, you will also be liable for the cost of the domain registration. Customers who register packages which do not include a free domain name will not receive a free domain name. This offer only applies to new customers and is not retrospectively available to existing customers.
Written Communications
23.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Notices
24.1 All notices given by you to us must be given by e-mail. We may give notice to you at either the then current e-mail or postal address registered against your account with us.
Third Party Rights and Transfer of Rights and Obligations
25.1 The Contract is binding on you and us and on our respective successors and assigns.
25.2 You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it, without our prior written consent.
25.3 We may transfer, assign, charge, sub-contract or otherwise dispose of the Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
Events Outside Our Control
26.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by events outside our reasonable control ("Force Majeure Event").
26.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
26.2.1 misuse, alteration or interference by you or any third party of our servers or systems (including virus and hacker attacks);
26.2.2 strikes, lock-outs or other industrial action;
26.2.3 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
26.2.4 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
26.2.5 impossibility of the use of public or private telecommunications networks; and
26.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
26.3 Our performance under the Contract will be deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Waiver
27.1 If we fail, at any time during the Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
27.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
27.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 24.
Severability
28.1 If any of these terms and conditions or any provisions of the Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire Agreement
29.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us both in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
29.2 We each acknowledge that, in entering into the Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
29.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.
Our Right to Vary These Terms and Conditions
30.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
30.2 You will be subject to the policies and terms and conditions in force at the time that you order services from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Acceptance Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven (7) working days of receipt by you of the Acceptance Confirmation).
30.3 No variation of these terms and conditions shall be valid unless it is in writing and signed on our behalf.
Law and Jurisdiction
31.1 Contracts for the purchase of Services through our site will be governed by South African law. Any dispute arising from, or related to, such the Contract shall be subject to the exclusive jurisdiction of the courts in the Western Province in South Africa. English is the language offered for the conclusion of the contract between us both.